Can you admit a time you have likely caused a customer service person grief? (Prompt courtesy: https://thecoffeemonsterzco.com/en-ca/blogs/midnight-blogging/journaling-prompts)
Mostly, I can say absolutely mostly not.
Especially to those in the food service industry. Having worked as a server (back then we were called waitresses), I know exactly how it feels to have to deal with an irate customer. So in restaurants, I am perfectly cooperative and grateful.
Dealing with other customer service type people on the phone however, kind of unleashes a whole other side of me. Not that I would ever raise my voice or use foul language, but I’m certainly more demanding. Especially when I know I’m in the right and they’re in the wrong.
I have no qualms about refusing to accept their foolish scripts as explanations and being put through to a supervisor if need be.
That side of me has revealed itself with age. Sometimes you do have to stand up for your rights.
bloom.planted.north 
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